Privacy Policy

Effective Date: 7/2/25

At Fresh Coast Therapy, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (https://www.freshcoasttherapy.com).

By using this site, you agree to the terms described below.

1. Information We Collect

When you visit our site, we may collect:

  • Personal information you voluntarily provide through our contact form (such as your name, email address, phone number, and message content).

  • Non-personal information such as your IP address, browser type, and how you interact with the site (collected through cookies and analytics tools).

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries

  • Schedule appointments or follow up on service requests

  • Improve our website experience and content

  • Ensure site functionality and security

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Email and Contact Forms

Submitting a form or contacting us via email does not create a therapist-client relationship. Please do not submit sensitive health or mental health information through the website.

We will use your contact details only to respond to your inquiry or schedule services.

4. Telehealth and HIPAA

If you become a client of Fresh Coast Therapy, your health information will be protected under HIPAA (Health Insurance Portability and Accountability Act).

Our client records and telehealth services are managed using secure, HIPAA-compliant platforms.

This website itself is not intended to store or transmit personal health information (PHI).

5. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Search Console) to understand how users interact with the site.

These tools help us improve the site but do not identify individual visitors.

You can adjust your browser settings to refuse cookies or to alert you when cookies are being used.

6. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is completely secure.

We encourage you to avoid sharing sensitive personal or health information through the website or email.

7. External Links

Our website may include links to other websites for your convenience or reference. We are not responsible for the privacy practices or content of these third-party sites.

8. Your Rights

If you have submitted personal information through our website and would like to request access, correction, or deletion, please contact us directly at:

Fresh Coast Therapy
Shorewood, Wisconsin
trish@freshcoasttherapy.com
414-246-7494

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

Fresh Coast Therapy
4465 N. Oakland Ave, Suite 110, Shorewood, WI. 53211
trish@freshcoasttherapy.com
414-246-7494